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4 Reasons Why You Should Automate Your Social Media Marketing

by | Jun 29, 2021 | Social Media Marketing | 0 comments

Social media marketing can be overwhelming at times, especially if you’re just starting out and doing everything yourself. And if you’re the average small business that uses up to three different social media accounts, you might find keeping your branding and consistent communication among channels a bit difficult to manage and keep track of.

As a result, many small businesses have turned to automation to help them with their social media processes.

In this article, we’ll mention the 4 main benefits of using social media automation for your business.

But First, What Is Social Media Marketing Automation?

Social media marketing automation is the process of using automated tools in order to automate your social media content, presence, and reach. Automation tools can help reduce the amount of time spent on looking for content ideas, posting, and even growing your account. It’s one of the best investments you can make for your business.

Benefits include…

#1 Save time

Social media campaigns require planning and a lot of time. Fortunately, automation tools can help you with scheduled posting, auto-posting, and even auto engagement responses, which will allow you to spend more time on engaging with customers and investigating growth opportunities.

#2 Reduce effort and maintain consistency

Automation saves you the effort of posting your campaigns daily by allowing you to pre-schedule posts on all social media channels, reducing human error, and following a consistent schedule.

#3 Increase engagement

The time and effort automation will save you can be used to be more productive like plan more in-depth promotions, get better opinions, feedback and reviews, deliver more personalised customer service, and create quizzes and other interactive experiences.

#4 Better insights

If you have one platform for your social media automation campaigns, they come with crystal clear reporting and analytics that will help you understand your ROI and customer insights like engagement by time, and more. Clarity will help you create future successful campaigns.

When automating social media, keep note of the following:

DO offer customer support 24/7

When it comes to customer support, always be responsive and personable. Automated messages are fine, but it’s always better to send personalised feedback when needed.

Do listen to customer conversations

Automating social listening tools to flag keywords, conversations, topics, and mentions will help you stay informed about whats happening on social media without getting distracted by all the noise.

Don’t automate your behavior or comments

Using bots to leave comments or to follow/unfollow people can put your reputation at risk, while also risking the potential sales and exposure you could have made if done manually.

Automate – Engage – Succeed

Keep in mind that social media platforms are all about posting relevant and engaging content for users to interact with and share. Consistency is important and it’s one of the fastest ways to build your brand online.

Automating your social accounts and campaigns can help your business in a variety of ways, and it also boosts your productivity and allows you to focus on what really matters, growing your business. Just remember that automating social media marketing goes beyond just scheduling posts. You have to think, plan, create, publish, and engage regularly in order to connect with your audience on their level.

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